Devices and pairing
See which devices use your account, sign out the ones you no longer use, and pair a new device safely with a code.
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Documentation sections
Every computer, browser or phone where you sign in to your Filarr account appears in the list of connected devices. From there you can sign out a device you no longer use, and pair a new one, such as your phone, so it receives your encryption keys.
Open the list of devices
- Go to Settings → Account & Sync.
- Next to Connected devices, click Manage.
You can also get there from the profile picker: open the menu of an account group and choose Manage devices.
The Connected devices window lists each device with its system and when it was last active. A browser where you use the web app counts as a device too.
| Label | Meaning |
|---|---|
| This device | The device you are using right now. |
| Connected | A session is open on that device. |
| Inactive for 42 d (for example) | That device hasn't been active for 30 days or more. |
| No session | The device is still listed, but it is no longer signed in. |
Sign out a device
Click Revoke on its row. Filarr doesn't ask for confirmation: the device leaves the list right away.
- Within 15 minutes at most, that device loses access to your account and stops syncing.
- To use your account there again, someone has to sign in with your password, and with your two-factor code if you use one.
- Revoking does not erase what is already stored on that device.
The device you are using has no Revoke button. To leave your account on this device, use Sign out in Settings → Account & Sync.
Sign out every inactive device at once
When some devices have been inactive for 30 days or more, a button at the bottom of the window signs them all out, for example Sign out the 4 inactive devices. The device you are using is never touched.
Many devices on one account
From 5 active devices, Filarr shows a banner: This account is in use on 5 devices (with your actual number). If several people share one account, Compare explains what a shared vault does better: each person has their own access, you see who wrote what, and removing someone doesn't mean changing everyone's password. See Shared vaults.
Pair a new device
Pairing sends your encryption keys from a device that has them to a new one. The keys travel encrypted between the two devices. You use pairing:
- to set up the Filarr mobile app, by scanning a QR code;
- on a new computer or browser, when Filarr shows Pair with your device during setup, or from Join from another device. Setup asks for it only with some older accounts: usually, signing in with your password is enough to get your keys.
On the device that already has your keys
- Open Connected devices and click Pair a new device.
- Click Generate a pairing code.
Filarr shows a QR code and a 6-digit code, with a countdown (Expires in). The code is valid for 5 minutes.
- Scan the QR code with the Filarr mobile app, or type the 6 digits on the other device.
On the new computer or browser
Both devices must be signed in to the same account: a code generated by another account doesn't work.
- Open Connected devices and click Join from another device. During setup, the Pair with your device screen asks for the same things.
- Enter the 6-digit code shown on the other device.
- Enter Your Filarr account password.
- Click Confirm.
Compare the verification number
Before any key moves, both devices show a Verification number, written as three pairs of digits (for example 04 18 27). Look at both screens.
- The numbers match: click The numbers are identical on each device. The keys arrive (Receiving encrypted keys..., then Initial sync...) and the new device shows Pairing successful!
- The numbers differ: click They are different. Filarr cancels the pairing and nothing is sent.
Why this check matters: the pairing code travels through Filarr's servers. If someone managed to slip between your two devices, on the network or even on a server, each device would compute a different number. Comparing the two numbers with your own eyes is the only way to be sure nobody is listening in. When the new device typed the code instead of scanning it, this comparison is your only protection, and Filarr reminds you of it.