Terms of Service

Última actualización:

1. Acceptance

By downloading, installing, or using the Filarr software (the "Software") or by creating a cloud account, you agree to these terms of service (the "Terms"). If you do not accept them, do not use the Software.

2. Service description

Filarr is an end-to-end encrypted cloud storage service for your files and notes, available as a desktop app (Windows, Linux; Mac coming soon), on Android and in the browser. Encryption happens on your device; on the desktop, the app also works offline and cloud sync is optional.

  • Local AES-256-GCM encryption of all files
  • Rich note editor (TipTap)
  • Graph view with physics simulation
  • Multi-profile with cryptographic isolation
  • End-to-end encrypted cloud sync
  • Secure multi-device pairing (ECDH P-256)

3. Plans and billing

Free

  • All local features, without restriction
  • Cloud sync: 5 GB
  • 3 connected devices
  • No time limit and no payment card: the free plan does not expire and does not convert into a paid plan.

Solo — 4€/month or 38€/year

  • Cloud sync: 25 GB
  • Up to 7 devices
  • Secure multi-device pairing
  • Priority email support

Pro — 8€/month or 77€/year

  • Cloud sync: 150 GB
  • Up to 10 devices
  • Priority support

Payments are processed by Stripe, Inc. Prices are in euros, tax included. The subscription renews automatically unless cancelled.

4. Refund policy

In accordance with EU withdrawal rights, you may request a full refund within 14 days of your first purchase. Beyond this period, no refund will be granted. For requests: contact@filarr.com.

5. Limitation of liability — End-to-end encryption

Avertissement / Warning

FR : Le chiffrement de bout en bout signifie que Filarr ne stocke vos données que sous forme chiffrée et ne détient pas en clair les clés qui les déchiffrent. En cas de perte de votre mot de passe et de votre phrase de récupération, vos données sont définitivement inaccessibles. Filarr décline toute responsabilité pour la perte de données résultant d'un mot de passe oublié.

EN: End-to-end encryption means Filarr only stores your data in encrypted form and does not hold the keys that decrypt it in plaintext. If you lose your password and your recovery phrase, your data is permanently inaccessible. Filarr disclaims all liability for data loss resulting from a forgotten password.

The Software is provided "as is", without warranty of any kind. To the maximum extent permitted by law, Filarr does not guarantee:

  • Continuous availability of the cloud service
  • Recovery of encrypted data after password loss
  • Compatibility with all operating systems

6. Your data

Your files and data belong entirely to you. You can export them at any time from the app (vault export as ZIP).

To learn more about how we process your personal data, see our privacy policy.

7. Termination

  • You can delete your account at any time from the app (Settings > Delete my account).
  • Deletion is immediate and irreversible: account, devices, encrypted files, and Stripe subscription are all deleted.
  • Local files on your devices are not affected by cloud account deletion.

8. Intellectual property

The Filarr desktop client source code is distributed under the Business Source License 1.1 (BSL 1.1) and automatically converts to Apache 2.0 on April 19, 2030. The "Filarr" trademark, logo, and visual identity remain the property of Mathis Belouar-Pruvot.

9. Governing law

These Terms are governed by French law. In case of dispute, the courts of Paris have jurisdiction, unless otherwise provided by applicable law in your country of residence.

10. Changes

We may modify these Terms. In case of substantial changes, we will notify users with a cloud account by email. The date at the top of this page will be updated.

11. Contact

  • Email: contact@filarr.com